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Cuisine Scene Hospitality Solutions has your hospitality resources covered. We can supply you with a huge range of hospitality specific books, videos, and other resources direct to your door at competitive prices. Search here for all hospitality related books and visit our on-site resource store at www.cuisinescene.com.au for all other training and information.
ALL THIS MONTH RECIEVE A FREE 'diagnostic' ON YOUR HOSPITALITY ESTABLISHMENT (WORTH OVER $150.00) WHEN YOU PURCHASE OVER $50 WORTH OF BOOKS FROM US
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NEW ADDITIONS | | Check these great titles out! | Supervision: the Theory and Practice of First Line Management by Cole, Kris
|  The 1001 Rewards and Recognition Fieldbook by Nelson and others, Bob
This volume helps businesses stay competitive by teaching them how to inspire their employees to excel. It includes the results of a three-year study on recognition as well as planning work sheets, templates, case studies and 1001 low cost/no cost recognition ideas.
| Marketing and Promoting Your Business, Products and Services by Birt, Ian
|  Hospitality Sales by Shaw and others,
This text deals with personal selling in the hospitality industry. It examines the basic elements of hospitality sales, paying particular attention to advances in the fields of management and operations, and customer service technology.
|  Why Customers Won't Do What You Want by Fournies, Ferdinand
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FEBRUARY SPECIAL ITEMS | | Value for money reading! | Writing Your Plan for Small Business Success by Birt, Ian
|  The Australian Bar Attendant's Handbook by Ellis, George (Executive Project Manager, William Angliss Institute, Melbou
An updated reference guide for anyone working in a bar. After concise chapters explaining the work and role of the bar attendant, and the equipment and management of the bar, the book moves on to chapters dealing in turn with beer, wine, spirits, liqueurs and other drinks and cocktails.
| Supervision and Leadership in Tourism and Hospitality by Van der Wagen and others, Lynn
This text covers all aspects of supervision and frontline leadership in the tourism and hospitality industry, including the business environment. The main focus of the book is on managing workplace operations, but considerable emphasis is also placed on the management of staff.
|  Achieving Excellence in Guest Service by Ive, Josephine
This manual is designed to help service staff wherever guest service is important. It contains ideas and information on each aspect of guest service from forms of address, decoding airline tickets and folding and packing clothes to fundamentals like serving beverages and making beds.
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TRAINING AIDS | | Stay tuned for more helpful training cd's and videos or visit our resource shop now for a full range available www.cuisinescene.com.au | Beermaster by
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What's up in the world of books?
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Books in the Movies
Books make great material for film-makers.
See
the movie, then read the book!
Award Winners
Nominated and winning books of all the major
literary awards.
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FOOD & MENU DESIGN
BEVERAGE & WINE MANAGEMENT
FEBRUARY FEATURE - Want Help with Profits?
Achieving Financial Success in Your Business
Food and Beverage Cost Control
Cost Control for the Hospitality Industry
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